What makes your muffins different from other gluten-free offerings?
We created our muffins with a very clear objective: To make the healthiest and best-tasting muffins on the planet, that also happen to be gluten-free. In addition to being certified gluten-free, our muffins are also grain-free, dairy-free, soy-free, peanut-free and do not contain any stabilizers, fillers, or artificial ingredients. We don’t use any highly refined flours, starches, or processed ingredients, typically found in gluten-free baked goods.
You guys claim that your muffins are “clean”? What does this mean?
From our perspective, “clean” means made from real food – nothing artificial. We have worked very hard to offer a clean baked good that also tastes delicious. The term “clean eating” has become more recognizable over the past few years, but to us, still means eating real, nutrient-dense food that nourishes and strengthens your body.
We believe Soozy’s products have the highest standard in the gluten-free baked goods marketplace. Several of our ingredients are expensive and difficult to source, but because we’re not willing to compromise our standards, you can rest assured that you are eating the cleanest gluten-free treat possible.
What's wrong with the typical ingredients found gluten-free muffins? I thought gluten-free means healthy?
Although we feel that eating gluten-free can benefit almost everyone, we are still concerned with how refined and highly processed most of the gluten-free alternatives are. We stay away from many “common” ingredients, which is why you won't find xanthan gum, soy lecithin, brown rice syrup, white rice flour, or any type of processed flour or sugar in our products. Next time you go to the store, check out the long list of processed ingredients found in your typical gluten-free muffin. You might be shocked at what you find.
Why are your muffins so special?
Our muffins are made from real food – that’s it. We use minimally processed ingredients that you can pronounce. Our muffins deliver nutrition and taste to give you sustained energy, good fats, fiber, protein and sustenance that are readily available and used by your body as fuel.
Are Soozy's Grain-Free Muffins “Non-GMO Project Verified”?
Yes! All of our muffins have been certified by the Non-GMO Project. We are very aware of the negative impact GMO's can have on our health, which is why we have worked hard to meet this high standard. The vast majority of our competitors do not have this certification.
Are Soozy’s Muffins “Certified Paleo”?
Yes! Currently, 4 out of 6 flavors of muffins are “Certified Paleo.” These include: Wild Blueberry, Sweet Potato, Matcha Green Tea and Coffee Cake. Our other two flavors, Double Chocolate and Banana Chocolate Chip, are considered “Paleo-Friendly.”
Are Soozy's Grain-Free products Certified Gluten-Free?
Yes, Soozy's Grain-Free products are Certified Gluten-Free.
Can I eat your muffins if I have a tree nut allergy?
No, unfortunately our muffins DO contain nuts (Almonds, Coconuts). If you have a tree nut allergy, you should avoid our products. However, our products are peanut-free.
Are your eggs cage-free?
Yes! We only source cage-free eggs that have been fed organic feed, ensuring no GMO's are passed through our muffins. Our cage-free eggs come from chickens that have lived their lives as naturally as possible.
What is the best way to warm one of your muffins?
Since we are sold as a frozen product, it’s best to store our muffins in the freezer, until you are ready to eat them. At that point, we suggest you remove the outer plastic wrap and place the muffin in the microwave for between 20-30 seconds, depending on the power of your appliance.
We also recommend using a conventional oven, although this can take a little longer to heat through (approximately 20 mins at 300 degrees). If you have a toaster oven, remove the plastic wrap and place the muffin on low until heated through. Do not overheat. If you do not want to consume all four muffins (one box) at once, feel free to remove and heat individual muffins, as needed.
Can I store your muffins at room temperature?
We recommend storing them at room temperature only if you plan on consuming them within 48 hours. Otherwise, we recommend storing them in the freezer. Because our muffins are made from natural, whole food ingredients, and don't contain any stabilizers or preservatives, we recommend storing them frozen until you are ready to enjoy one.
How do we calculate our online pricing?
Frozen shipping is expensive, especially when we want to be mindful of our environmental impact. You'll never receive a Soozy's Grain-Free delivery with styrofoam or non-recyclable gel packs, as we only use recyclable, biodegradable and compostable packing materials. Because these types of packaging are way more expensive than regular styrofoam packaging, we need to charge more for online orders. These costs should come down over time, as we continue to scale our business. When they do, we'll gladly pass the savings onto you. In the meantime, we hope you feel as good as we do about protecting our environment while enjoying Soozy's Grain-Free products, all at the same time!
WHAT ARE MY SHIPPING OPTIONS FOR Soozy's Grain-Free ORDERS?
To ensure that your Soozy’s products arrive at peak freshness, please note that we only ship muffins Monday thru Wednesday. If you submit an order after Wednesday, noon EST, we will ship the following Monday. Any orders that are placed on Monday or Tuesday before noon EST, ship the following day.
How long can I store your muffins in my refrigerator?
We find our muffins keep fresh in the refrigerator for approximately two weeks.
How long will it take to receive my shipment, once I place an order on your website?
Orders that are placed Monday - Wednesday before 1:00pm EST, will go out the following morning. Orders that are placed after 1:00pm EST Monday - Wednesday, may take up to 48 hours to be processed. Orders that are placed Thursday - Sunday, will go out on the following Monday. Shipments are sent via FedEx Ground, with dry ice. The dry ice will keep the muffins cold throughout transit. Once the shipments arrives, we ask that you store the muffins in the freezer to maximize shelf life.
Why do you individually wrap the muffins?
We find that wrapping our muffins right after baking ensures maximum freshness for the consumer. Because they are individually wrapped, you can eat them at your leisure, rather than being forced to consume an entire box, all at once.
By individually wrapping our muffins, we’ve created a convenient “grab and go” item when you're on the move, traveling or just strapped for time. You can easily throw one of our muffins in your bag on your way to work, school, the gym and beyond.
We also find it important for a certified “gluten-free” product to have an extra layer of protection against potential cross contamination.
You claim to be dairy-free, but have a “d” next to your kosher label. What's that all about?
Our baking lines are not kosherized for pareve, although rest assured - our product is indeed dairy-free!
I can't find Soozy's Grain-Free at a retailer near me. What should I do?
Help us, help you! Simply, print off and complete the Soozy's Grain-Free Product Request Form, and bring it into your local grocer, natural foods store or supermarket. Drop it off at 'Customer Service,' or with a Store Manager, and voila. It's that simple! With your help, we hope to be able to bring Soozy's Grain-Free closer to YOU!
We hope you enjoy our Soozy's Grain-Free muffins as much as we do. If you have any more questions or concerns, please reach out through our contact page. We’d love to hear from you!